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Sign up and enjoy our games Terms & ConditionsImportant: Kindly go through the following terms and conditions governing the use of this website thoroughly before accepting them. As a registered user of this website, you are strongly encouraged to keep all transaction data and payment methods relevant to your use of this website in a safe place... IntroductionThe following terms and conditions (the “Terms”) set out the basis upon which this website www.uw88india.com (the “Website”) and its related or connected services (the “Service”) will be provided to you. Please go through these terms thoroughly as they form a binding legal agreement between you (the “Customer”) and us. By opening an account (the “Account”) and using the Service, you agree to be bound by these terms, and any future amendments to these Terms. UW88India reserves the right to amend these Terms at any time. For nominal amendments, we may not give prior notice to our customers. However, when there are major changes to our Terms, we will notify our Customers in advance and may require them to re-confirm acceptance of the revised Terms before the changes come into effect. If you object to any such changes, you must stop using the Service with immediate effect and the termination clauses below will come into effect. By continuing to use of the Service signifies that you agree to be bound by such changes. Any unsettled bets made prior to the changed Terms will be subject to the earlier Terms. For clarifications on how to use the Service and even the placement of bets, please contact UW88India via our “live” chat on https://direct.lc.chat/11260732/. Kindly take note that UW88India’s “live” chat function will be the ONLY means of communication between us and the Customer. 1. User ObligationsBy using this Service, you acknowledge that you are:
2. RegistrationBy using this Service, you acknowledge that you are:
3. Prohibitions and RestrictionsThis Service should NOT be used:
In addition, Customers understand that they:
4. User Privacy and ConfidentialityUW88India assures our Customers that any information provided to us by you will be protected and processed strictly according to these Terms and our Privacy Policy. We will not reveal the identity of any user who wagers on our Service unless the information is required by law by the authorities such as the Police in connection with investigation of fraud, money laundering, or sports integrity issues, or by banks or other financial entities (namely payment suppliers) in relation to financial matters. Upon registration, your information will be stored in our database, and as such, may be transferred to jurisdictions with varying levels of protection and security. By agreeing to these Terms, you agree that your personal information may be subject to such transfer for the purpose of the provision of this Service. 5. Account MattersAs a Customer, you understand that UW88India:
6. Deposit of FundsUW88India Customers may deposit funds into their Account by credit/debit card, netbanking, or USDT. All deposits should be made in INDIAN RUPEES, which is the default currency of all Accounts on our Website. Our Customers are advised to take note that fees and charges may arise in respect of such deposits and withdrawals, and thus be responsible for such fees and charges. As we are not a financial institution, UW88India relies on third-party electronic payment processors to process credit and debit card deposits. As such, our Customers’ Accounts will only be credited if and when we receive an approval and authorisation code from the payment issuing institution. Without such authorisation, their Accounts will not be credited with those funds. Upon approval, funds will be deposited and held in the respective Customer Account. Once again, as we are not a financial institution, our Customers will not be entitled to any interest on their outstanding account balances and any interest accrued on these Accounts will be paid to us. UW88India hereby makes it explicitly clear that under no circumstances should funds originating from ill-gotten gains be deposited with us. 7. Withdrawal of FundsUW88India Customers may withdraw up to INR5,00,000 per day subject to ONLY THREE transactions per day. All withdrawals must be made in INDIAN RUPEES, unless otherwise agreed by us. We reserve the right to request documentation to verify our Customer’s identity before granting withdrawals from their Accounts. Such requests for supporting documentation stands so long as our Customers hold a valid Account with us. All withdrawals must be made to the original credit/debit card, bank account, or USDT account used by our Customers to make payment to their UW88India Accounts. Under certain circumstances, we may allow Customers to make withdrawals to a payment method other than their original payment method. This, however, will be subject to further security checks. Should our Customers find that their Accounts are inaccessible, dormant, locked or closed, they could get in touch with UW88India via “live” chat on https://direct.lc.chat/11260732. 8. Payment Transactions and ProcessorsUW88India Customers should be willing and able to pay all monies owed to us on time. They will also not attempt to reverse any payment made so as to avoid paying their dues, failing which, they should reimburse us for any charge-backs, denial or reversal of payment they made, and any loss suffered by us as a consequence thereof. We reserve the right to also impose an administration fee per charge-back, denial or reversal of payment made. To process payments, we reserve the right to use third party electronic payment processors and/or merchant banks. Provided that those terms do not conflict with the Terms set out here, we expect that our Customers agree to be bound by the terms of these other entities. All transactions made on our site may be checked for suspicious activities to prevent money laundering or terrorism financing acts. When discovered, such suspicious transactions will be reported to the relevant authority. 9. ErrorsWhile we at UW88India make every effort to ensure an error-free operation, human error, system malfunction and/or connection issues occurring from time to time are not completely unavoidable. If such instances occur, we reserve the right to cancel or void all bets/wagers made at that time, and to correct such errors. We also reserve the right to take any money from your Account relating to the relevant bets or wagers. We also reserve the right to recover from you any amount that we have overpaid you, and to adjust your Account accordingly. If there are insufficient funds in your Account, we may demand that you pay us the relevant outstanding amount. Customers are obliged to inform us as soon as they discover an error with our Service. If a bug or virus is inadvertently transmitted to you as a result of such Service defects, we will not be held accountable and would be absolved from any direct or indirect costs, expenses, losses or claims arising from such errors. 10. Sports-specific and General RulesWhen there is a contradiction between a sport-specific rule and a general rule, then the sport-specific rule will be given precedence over the general rule. The winner of an event will be determined on the date of the event’s official result announcement. We do not recognise protested or overturned decisions for wagering purposes. Should any event be suspended after the start of the competition, we will decide according to our wagering rules specified for that sport. All results posted shall be final after 72 hours and no queries will be entertained after that period of time. We will only reset/correct the results 72 hours after the results have been posted should it be made known by the results source that they have made a human error or that there was a system error. The minimum and maximum wager amounts on all sporting events will be determined by us, and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts. 11. PromotionsUW88India regularly holds promotions for the benefit of our Customers. For such promotions, the following rules shall apply.
12. Communication MattersAll UW88India Customers can reach us via “live” chat on https://direct.lc.chat/11260732/. Further to these Terms, we will communicate with our Customers from time to time via notices posted on our Website. Other forms of communication and information dissemination will be determined by us as and when the need arises. All communications and notices by either you or us shall be in writing and in the English language. 13. Force MajeureDespite our best efforts to take preventive measures, UW88India cannot be held liable for any failure or delay in providing our Service due to an unforeseeable event that is beyond our control. This includes an act of God; a trade or labour dispute; power failure; act, failure or omission of any government or authority; telecommunication failure of service; or any other delay or failure caused by a third party. UW88India will also not be liable for any resulting loss or damage that you may suffer. In the face of such circumstances, we reserve the right to cancel or suspend the Service without incurring any liability. 14. LiabilityAccording to the extent permissible by applicable law, UW88India will not compensate our Customers for any reasonably foreseeable loss/damage, whether direct or indirect, suffered by our Customers if we fail to carry out our obligations under these terms unless we breach our duties imposed on us by law (including causing death/personal injury through our negligence). In such cases, we will not be liable to our Customers if that failure is due to:
As this Service is strictly for personal use only, UW88India will not be liable for business losses of any form. 15. Under-aged PersonsIf we suspect or receive notification that our Customers are currently or were under 18 years of age (or are not legally recognised as an adult by the laws of their country) when placing bets/wagers on our Service, we will take immediate action to suspend their Accounts to prevent them from placing any further bets or making withdrawals from their Accounts. Subsequently, we will also investigate if our Customers are or were betting as agents or at the behest of a person under 18 years old (or below legal age). If it is found that our Customers fall under one of the above-mentioned scenarios, the following action will be taken:
In the event we suspect you are in breach of the provisions of this Clause 15 or are attempting to rely on them for a fraudulent purpose, we reserve the right to take any action necessary in order to investigate the matter, including informing the relevant law enforcement agencies. 16. Anti-Money-Laundering and Know-Your-Customer PolicyIt is our policy to actively take precaution that our Services are not being used to facilitate financial crime, money laundering, and/or terrorist activities. Besides preserving UW88India’s reputation, such strict compliance with applicable laws and regulations will protect our senior management and staff from the risks of breaches of the law and regulations. These are the steps that we have taken to achieve these objectives:
UW88India’s policies, procedures and internal controls are designed to ensure compliance with all applicable anti-money-laundering and anti-terrorist-financing regulations and regulatory guidelines. This will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business. Definition of Money Laundering
Money laundering shall be regarded as such regardless of where the activities which generated the property to be laundered were carried out. Definition of Terrorism FinancingTerrorism financing means the provision or collection of funds by any means, whether directly or indirectly, with the intention that they be used, whether wholly or partially, to carry out an act of terrorism. Definition of our Know-Your-Customer PolicyIn our Know-Your-Customer Policy, UW88India commits to exercise due diligence on all prospective customers before entering into a business relationship. This includes, but is not limited to, identification and verification of their identities and/or their representatives and beneficial owners in terms of documents, data or information obtained from a reliable and independent source. Recognising that this is not a one-off exercise, UW88India undertakes to continually follow-up and monitor our Customers, and be alert to any suspicious movements. As the case may be, we will seek our Customers’ co-operation to furnish further proof of identity. 17. FraudUW88India will impose criminal and contractual penalties on any Customer involved in fraud, dishonesty or criminal acts. Any Customer suspected of involvement in such activities will have their payments withheld. The Customer shall indemnify and shall be liable to pay UW88India on demand, all costs, charges or losses sustained or incurred by us. This covers any direct, indirect or consequential losses, loss of profit, loss of business and loss of reputation arising directly or indirectly from the Customer’s fraud, dishonesty or criminal act. 18. Responsible Gaming PolicyUW88India’s Responsible Gambling Policy aims to minimise the negative effects of problem gambling and to promote responsible gambling practices amongst our Customers. While we support our Customers by offering them a wide range of games for their entertainment, it is our aim to provide a safe and innovative gaming platform for adults. The gaming products that we have sourced for our Website allow our Customers to play within their means and be entertained while doing so. In all that we do, UW88India is guided by principles of honesty, integrity, fairness and trustworthiness. Thus, we strive to avoid or, at best reduce, the problems that could arise from gambling activities, which could happen in the case of uncontrolled playing that leads to addiction. At the same time, we do our best to respect the rights of those who take part in games of chance so that our Website will continue to be a source of entertainment for them. For us at UW88India, responsible gaming is based on the following key areas: Player and game securityAmong the steps that we take to protect the security of our players are:
Protection against gaming addictionIn our everyday lives, many activities can be considered as normal behaviour should we indulge in them in moderation. Examples include playing sports, eating, shopping or even consuming alcohol. It is when people over-indulge that it develops into an addiction and causes problem. Similarly, for the majority of people, sports-betting, casino-gaming, and other forms of gambling are different forms of entertainment when such games are played in moderation. It is only for a certain groups of individual that such activities can lead to problems. UW88India prohibits Customers with gaming addiction to participate further in our games. At the same time, such Customers are advised to contact relevant organisations that will provide professional counselling and support for their addictions. We believe that being responsible for one’s own actions is the most sustainable form of gambling addiction prevention. We also believe that the ultimate decision to gamble or not, how much to wager on, and how much time to spend on such entertainment lies in the hands of the Customer. As a responsible service provider, UW88India will play our part by providing transparent products, full information, and to conduct our business with integrity. Protection of minorsUW88India prohibits those under 18 years of age (or those not considered as adults in their countries) to participate in our games and make bets. Hence, we are very strict when confirming our Customers’ dates of birth upon registration. At the same time, we implore all parents and caregivers to be extra vigilant of their children’s/charges’ online activities. Adults should be responsible for keeping their UW88India user ID and password safe from the knowledge of those below the age of consent. Our Customers are strongly encouraged to log out after each gaming session. We also encourage our Customers to install filter software that restricts Internet access that are deemed inappropriate for children and teenagers. 19. Our Intellectual PropertyWe trade as UW88India. As the UW88India name and logo are registered trademarks, any unauthorised use of our trademark and logo may result in legal action being taken against whoever is found guilty of such wrongdoing. Our uniform resource locator (URL), www.uw88india.com, is owned by us and any unauthorised use of this URL on another website or digital platform without our prior written consent is strictly prohibited. Aside from our URL, you may not use our odds and/or “Marks” (trademarks, trade names, trade dress, logos) in connection with any product/service that is not ours, in any manner that is likely to cause confusion among our Customers/the general public or in any manner that will adversely affect our reputation. Except as expressly provided in these Terms, UW88India and our licensors do not grant our Customers (or users of our Website) express or implied rights, licence, title or interest in or to the Systems or the Marks. By using our Service, our Customers (or users of our Website) agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorised use or reproduction may result in legal action being taken against anyone guilty of such wrongdoing. Our Customers understand that UW88India is the sole owner of the rights in and to the Service, technology, software and business systems (the “Systems”) as well as our odds. As such, our Customers understand that they cannot use their personal profile for their own commercial gain (such as selling their status update to an advertiser); and if our Customers have selected nicknames that are deemed inappropriate, we reserve the right to remove such nicknames from their Accounts. 20. Your LicenceUW88India will grant to Customers who comply with these Terms a limited, non-exclusive, non-transferable, and non-sub-licensable licence to access and use the Service strictly for their personal non-commercial purposes. Any violation of these Terms will render our licence to the affected Customers null and void. Our Customers are hereby reminded that collection, storage, reorganisation, or manipulation of any information or content on our Service is strictly prohibited. Our Customers are therefore not allowed, under any circumstances whatsoever, to alter, publish, merge, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or in any other manner exploit, the Service and/or any of the content thereon or the software contained therein, except when expressly permitted in these Terms or otherwise on our Website. Any non-compliance to this Clause may also be a violation of our or third parties’ intellectual property and other proprietary rights which may subject the affected Customers to civil liability and/or criminal prosecution. 21. Your Conduct and SafetyAs much as we would like our Customers to enjoy our Service, we hereby remind all our Customers that any unlawful, inappropriate or undesirable conduct and/or content and service postings are deemed as Prohibited Behaviour, and may lead to such Accounts and/or access to or use of this Service terminated immediately without prior notice. In addition, legal action may be taken against the affected Customer by another Customer, a third party, enforcement authorities and/or UW88India with respect to such Customers having engaged in Prohibited Behaviour. Prohibited Behaviour includes, but is not limited to, accessing or using the Service to:
The above list of Prohibited Behaviour is by no means exhaustive and may be modified by us as and when necessary. If any of our Customers become aware of the misuse of this Service by another Customer or any other party, please contact us via “live” chat on https://direct.lc.chat/11260732/. When deemed necessary, we will investigate and take action such as deleting the Customer’s posting(s) and/or terminating their Account. We will also take action against any Customer or third party who directly/indirectly/knowingly permits any third party to directly or indirectly engage in such prohibited behaviour. We may or may not give prior notice to the affected Customer(s) and/or third party(ies). 22. Links to Other WebsitesThe UW88India website may have links to third party websites, which we do not maintain or have control over in any way. These links are put in place solely for the convenience of our Customers. Their presence on our Website do not constitute an act of endorsement by us in any way. Neither does it mean we are affiliated nor linked to these websites, their owners, or their contents in any way. We do not investigate, monitor or check these websites for accuracy. We recommend that, when accessing these websites, our Customers exercise their own judgement by reviewing their cookies and privacy policies, and other terms of use. 23. Self-exclusionIf our Customers feel that they are at risk of becoming addicted to gambling or suspect that they are already currently addicted to such activities, we strongly encourage them to exclude themselves from our Services for a specified period of time or permanently. Customers may self-exclude themselves by contacting our Customer Service via “live” chat on https://direct.lc.chat/11260732/. During the period of Self-Exclusion, Customers will not be able to use their Accounts for betting. However, they will still be able to log in and withdraw any remaining balance. It will not be possible to re-open their Accounts during this period, and UW88India will take steps to detect and close any new Accounts opened by these customers. On our part, UW88India will remove customers who have opted for Self-Exclusion from our marketing databases. On our Customers’ side, we hope that they will delete/uninstall all UW88India apps, downloads and social media links. Similarly, they should disable all notifications by us on their devices. As a holistic approach to abstain from gambling, we recommend these further steps:
24. Contacting UW88IndiaUW88India has ONLY ONE channel of communication with our Customers, and that is by contacting our Customer Service personnel through our “live” chat function on https://direct.lc.chat/11260732/. Customers may use “live” chat to ask questions, lodge complaints, air their grievances, or express any concerns they may have. Any dissatisfaction or dispute regarding bets must be lodged within three (3) days from the date of the wager. Customers must provide full details of their grievance. Any claims after this period will not be honoured. We will, as far as possible, respond to such cases within a few days. In the case of disputes between our Customer and us, our Customer Service Department will try our best to reach a mutually agreeable solution. Should this not be possible, our Customer Service Department will refer the matter to our management. 25. Registration and Account SecurityAll UW88India Customers must provide their real names when registering with our Website. We will verify this with their PAN cards. In addition, all Customers:
26. AssignmentNeither these Terms nor any of the rights or obligations hereunder may be assigned by you without our prior written consent, which consent will not be unreasonably withheld. We may, without your consent, assign all or any portion of our rights and obligations hereunder to any third party provided such third party is able to provide a service of substantially similar quality to the Service by posting written notice to this effect on the Service. 27. SeverabilityIn the event that any provision of these Terms is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected. 28. Breach of These TermsWhen our Customers breach these Terms, we will use every possible means to remedy the situation. However, we may also resort to suspending or terminating their Accounts, and refusing to continue to provide them with the Service if deemed necessary. In such cases, we may or may not give the affected Customer prior notice. 29. General ProvisionsTerm of agreement. These Terms shall remain in full force and effect while you access or use the Service or are a Customer of UW88India. These Terms will survive the termination of your UW88India Account for any reason. Gender. Words that imply the singular shall include the plural and vice versa. Words that imply the masculine shall include the feminine and neuter genders and vice versa. Words that imply persons shall include individuals, partnerships, associations, trusts, unincorporated organisations and corporations. Waiver. No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against, or binding upon, us unless made in writing and duly signed by us, and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived. Our failure to enforce at any time any term or condition of these Terms shall not be construed to be a waiver of such provision or of our right to enforce such provision at any other time. Headings. The division of these Terms into paragraphs and sub-paragraphs and the insertion of headings are for easy reference only, and shall not affect or be utilised in the construction or interpretation of these Terms. The term "these Terms" refer to these Terms and not to any particular paragraph or sub-paragraph or other portion hereof and include any agreement supplemental hereto. Unless the subject matter or context is inconsistent, references to paragraphs and sub-paragraphs are to paragraphs and sub-paragraphs of these Terms. Acknowledgement. By accessing or using the Service, you acknowledge that you have read, understood and agreed to each and every paragraph of these Terms. As a result, you hereby irrevocably waive any future argument, claim, demand or proceeding to the contrary of anything contained in these Terms. Language. In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct. Entire agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service, and supersedes all other prior agreements and communications, whether oral or written with respect to the subject matter hereof. ACCEPTANCE OF THESE TERMS AND CONDITIONSYou hereby accept that you have read, understood and are willing to abide by the above Terms and Conditions. |
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